Help

Customer service

Guidance for shopping, bookings, and your Ishasplace account — plus how to reach our team.

Orders & delivery

Track packages and order history from your account. For changes, cancellations, or delivery issues, contact us with your order number.

Appointments

Book online with a deposit to hold your slot. After checkout, appointments appear in your account with reference numbers for reschedule requests.

Account & password

Registered customers can update profile details in account settings. Guests can set a password from order or booking confirmation emails.

Payments

We accept card and local payment methods at checkout. Booking deposits and balances are shown before you pay. Failed payments can usually be retried from checkout.

Common questions

Browse quick answers on our homepage FAQ — services, booking, hours, and cancellations.

Go to FAQ

Still need help?

Send a message — we route it to our support inbox and reply by email.

Contact us